If you are chomping at the bit to clear some space out of your ReplyManager account, version 4 now provides an easy solution with the Clean Up Attachments feature. Administrators can follow the directions below (also available in the Help Section):
Select Maintenance, then Recycle from the menu. To remove attachments from emails (in bulk) without deleting the actual email, select the applicable filters under Clean up Attachments. Available filters include: From a folder(s), with a specific status, and/or the “Older Than” date (deletes attachments with an original date older than the date selected).
!! WARNING !!
This feature does allow administrators to delete ALL attachments EVERYWHERE and deleted attachments CANNOT BE SALVAGED, so please proceed with caution. You may want to start by testing a small grouping first.
We don't mean to yell, but this is really important.
Sunday, June 22, 2008
Monday, June 16, 2008
Enable HTML Editor for ReplyManager v4
Available Week of June 16-22
ReplyManager Version 4 now includes one of the most comprehensive HTML editors for web-based email management. Before using, a Super Administrator must activate it and an Administrator must activate specific user accounts. Here is how...
Activate HTML Editor in Section - SUPER ADMIN
Go to Setup: Sections. Click on a section to edit. Mark the checkbox next to "HTML Editor". Click the Update button to save.
Activate HTML Editor for Specific Users - ADMIN
Go to Maintenance: Users. Click on a user to edit. Mark the checkbox next to "Use HTML Editor". Click the Update button to save.
About HTML Editor
Users can add HTML formatting when creating new email, responding to email, managing signatures and adding notes. When editing text, available formatting features include: boldface, italics, strikethroughs, bullets, blockquote, text alignment, etc. Simply click on the format button after highlighting the affected text. Spell check displays country flags. Click on the flag before conducting a spell check.
The Insert / Edit Image button allows users to insert and position hosted images (images stored at other virtual locations). Images cannot be uploaded into the body of the email. To include attachments, please use the File Attachment function.
For advanced users, a Source Code button is available to view and manipulate the HTML code.
ReplyManager Version 4 now includes one of the most comprehensive HTML editors for web-based email management. Before using, a Super Administrator must activate it and an Administrator must activate specific user accounts. Here is how...
Activate HTML Editor in Section - SUPER ADMIN
Go to Setup: Sections. Click on a section to edit. Mark the checkbox next to "HTML Editor". Click the Update button to save.
Activate HTML Editor for Specific Users - ADMIN
Go to Maintenance: Users. Click on a user to edit. Mark the checkbox next to "Use HTML Editor". Click the Update button to save.
About HTML Editor
Users can add HTML formatting when creating new email, responding to email, managing signatures and adding notes. When editing text, available formatting features include: boldface, italics, strikethroughs, bullets, blockquote, text alignment, etc. Simply click on the format button after highlighting the affected text. Spell check displays country flags. Click on the flag before conducting a spell check.
The Insert / Edit Image button allows users to insert and position hosted images (images stored at other virtual locations). Images cannot be uploaded into the body of the email. To include attachments, please use the File Attachment function.
For advanced users, a Source Code button is available to view and manipulate the HTML code.
Labels:
Version 4 Tips
Configuring Multiple Signatures for ReplyManager v4
Available Week of June 16-22
Users can create multiple signatures for different sections (if applicable) and folders within the section. Signatures assigned to a specific location will overwrite any signatures assigned to the users account in Maintenance: Users. To access, select Signatures from the Options menu. Click on the Add New Signature button to add new signature information. Select the folder(s) that apply and click Update. If using different signatures in different sections, users must be viewing the specific section, then select Signatures from the Options menu.
Users can create multiple signatures for different sections (if applicable) and folders within the section. Signatures assigned to a specific location will overwrite any signatures assigned to the users account in Maintenance: Users. To access, select Signatures from the Options menu. Click on the Add New Signature button to add new signature information. Select the folder(s) that apply and click Update. If using different signatures in different sections, users must be viewing the specific section, then select Signatures from the Options menu.
Labels:
Version 4 Tips
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